Right to cancel

Right of withdrawal from the agreement

1. Customers who are consumers, as defined by art. 221 of the Civil Code, have - on the grounds of provisions of the law - the right to withdraw from a remote agreement without stating reasons, by composing a relevant written statement within 14 days and sending it to the address of DASHBOARD SOLUTION provided in these Terms and Conditions.

2. The 14-day period is counted from the day when the Merchandise was delivered.

3. If a withdrawal from a remote agreement occurs, the agreement is deemed not executed. That which the parties provided is subject to return in unchanged condition, unless the change is necessary within the limits of ordinary management. The return should take place immediately, and no later than within 14 days. The purchased merchandise should be returned to:

DASHBOARD SOLUTION
ul. Wolności 345/1003
41-800 Zabrze

4. The Merchandise returned by the Customer should be properly packaged, in a way ensuring no damage to the parcel during transport.

5. The cost of package and sending the Merchandise will be borne by the Customer.

6. In the case of card payments refund will be made directly to the card the Buyer.

Download Example form Withdrawal from the Purchase Agreement EN