Terms and Conditions
TERMS AND CONDITIONS OF THE INTERNET STORE
of 01 October 2016
The following terms as used herein shall have the meaning set forth below:
- Customer – an individual, a legal entity or a business unit that is not a legal entity, to whom specific regulations grant legal personality, who makes an Order within the Store;
- Civil Code - act of 23 April 1964 (Polish Journal of Laws 16, item 93 as amended);
- Terms and Conditions - these Terms and Conditions of providing services by electronic means, within the Internet store DASHBOARDSOLUTION.INFO
- Internet Store (Store) – website available at the address www.dashboardsolution.info, which the Customer can use particularly to place Orders;
- Merchandise – products displayed in the Internet store;
- Sales Agreement – an agreement on selling Merchandise, as defined by the Civil Code, executed between [the entity operating the internet store] and the Customer, executed using the Internet Store website;
- Act on specific conditions of consumer sales – act of 27 July 2002 on specific conditions of consumer sales, and on amending the Civil Code (Polish Journal of Laws 141, item 1176 as amended);
- Act on providing services by electronic means – act of 18 July 2002 on providing services by electronic means (Polish Journal of Laws 144, item 1204 as amended);
- Order – a Customer's declaration of will, leading directly to executing a Sales Agreement, specifying in particular the type and quantity of Merchandise.
II. General provisions
2.1 These Terms and Conditions specify the rules of using the Internet store available at www.dashboardsolution.info
2.2 These Terms and Conditions specify the rules of using the Internet store available at www.dashboardsolution.info
2.3 The Internet store, conducting business at www.dashboardsolution.info, is run by Dashboard Solution, ul. Wolności 345/1003, 41-800 Zabrze, Polska, powiat Zabrze, NIP: PL6481928491, REGON: 273181582
ul. Wolności 345/1003, 41-800 Zabrze
Questions and complaints can be directed to shop (at) dashboardsolution.info or the phone number:
+0048 605 723 009 (charge in accordance with the relevant operator's price list).
2.4These Terms and Conditions specifies in particular:
a) rules of registering and using an account within the Internet store
b) conditions and rules of performing electronic bookings of products available within the Internet store;
c) conditions and rules of placing Orders within the internet store by electronic means;
2.5. Using the internet store is possible, providing the information and communications system that the User utilises, meets the following minimum requirements:
a) Internet Explorer 8.0 or newer, with Java support and cookies enabled, or
b) Mozilla Firefox 6.0 or newer, with Java support and cookies enabled, or
c) Opera 8.0 or newer, with Java support and cookies enabled, or
d) Chrome 13.0 or newer, with Java support and cookies enabled,
e) minimum screen resolution 800 x 600 pixels.
2.6. In order to use the internet store, the Customer should by his or her own gain access to a computer environment or a terminal that has access to the internet.
2.7. According to current provisions of law, DASHBOARD SOLUTION reserves the right to limit the services provided by way of the internet Store to people who are 18 years or older. In such a case, possible Customers will be informed of the above.
2.8. Customers can access these Terms and Conditions at any time, using the link placed at the Website's homepage www.dashboardsolution.info, download it and make a printout.
2.9. Information on Merchandise provided on Store web pages, in particular its descriptions, technical and functional parameters, as well as price, is an invitation for executing an agreement, as defined by art. 71 of the Civil Code.
III. Rules of using the Internet Store
3.1. The prerequisite for using the internet Store is registration therein.
3.2. Registration is performed by filling and accepting the registration form, provided on one of the Store pages.
3.3. The condition for registering is expressing the consent for the contents of the Terms and Conditions, and providing personal data marked as mandatory.
3.4. DASHBOARD SOLUTION may deprive the Customer of the right to use internet Store, as well as limit his or her access to some or all resources of the internet Store, effective immediately, if the Customer breaches the Terms and Conditions, and in particular if the Customer:
a) provided, during registration in the internet store, data inconsistent with the truth, inaccurate or outdated, misleading or infringing the rights of third parties.
b) using the internet Store, committed and infringement of personal interests of third parties, in particular the personal interests of other customers of the internet store,
c) committed other actions that DASHBOARD SOLUTION will deem as actions inconsistent with currently binding provisions of law or general rules of using the Internet, or damaging the good name of DASHBOARD SOLUTION
3.5. A person who has been deprived of the right to use the internet Store, may not register again without a prior consent of DASHBOARD SOLUTION
3.6. In order to ensure the security of transmitting messages and data related to services provided within the Website, the internet Store shall adopt technical and organisational means adequate to the hazard towards the provided services, in particular means of preventing the acquisition and modification by unauthorised persons of personal data transmitted in the Internet.
3.7. The Customer is particularly obligated to:
a) not providing or transmitting content forbidden by the law, e.g. content promoting violence, causing defamation or infringing the personal interests and other rights of third parties;
b) using the internet Store in a way that does not disrupt its functioning, in particular by using specific software or devices,
c.) not taking actions such as: distributing or placing within the internet Store unrequested trade information (spam),
d) using the internet Store in a way not burdensome for other customers as well as for DASHBOARD SOLUTION.,
e) using all content within the internet Store only for personal use,
f) using the internet Store in a way consistent with provisions of law currently in force in the territory of the Republic of Poland, stipulations of the Terms and Conditions, as well as general rules of using the Internet.
IV Procedure of executing a Sales Agreement
4.1. In order to execute a Sales Agreement through the internet Store, the Customer has to enter the www.dashboardsolution.info website, select merchandise from Store range, taking successive technical actions based on displayed messages and information available at the web page.
4.2. Selecting the Merchandise ordered by the Customer is done by adding them to the cart.
4.3. During the placing of an Order - until the "Order" button is pressed - the Customer can modify the data that was entered, as well as the Merchandise selection. To this end, the Customer has to follow the displayed messages and information available on the website.
4.4. After the Customer using the internet Store provides all necessary data, a summary of the placed Order will be displayed. The summary of the placed Order will contain information concerning:
a) object of the order,
b) unit weight and total price of the ordered products and services, including shipping cost and additional costs (if applicable),
c) selected payment method,
d) selected shipping method,
e) shipping time.
4.5. In order to send the Order, it is necessary to accept the content of the Terms and Conditions, providing personal data marked as mandatory, and pressing the "Place order" button.
4.6. Sending an Order by the Customer is a declaration of will to execute a Sales Agreement with DASHBOARD SOLUTION, in accordance with the content of the Terms and Conditions.
4.7. After placing the Order, the Customer receives an email message, titled Order Confirmation, containing the final confirmation of all important elements of the Order.
4.8. The Agreement is deemed executed the moment the Customer receives the email message discussed above.
4.9. The Sales Agreement is executed in English, and the contents are consistent with the Terms and Conditions.
5.1. Merchandise delivery is not limited to the territory of the European Union and is performed at the address indicated by the Customer when the Order was placed.
5.2. The ordered Merchandise is delivered by courier. Delivery cost is www.dashboardsolution.info/webpage/shipping-costs.html. Additionally, the delivery cost will be indicated during the Order placement.
5.3. The delivery completion time is 1 to 10 working days, counting from the day when the Customer sent the Order.
5.4. Customers can access these Terms and Conditions at any time, using the link placed www.dashboardsolution.info at the Website's homepage, download it and make a printout.
Recording, securing, making available and confirming important provisions of the Merchandise Sales Agreement for the Customer is done by sending the confirmation printout, Order specification and VAT invoice to the email address indicated by the Customer, as well as attaching them to the package containing the Merchandise.
VI Prices and payment methods
6.1. Merchandise prices are gross prices, displayed in Euro and contain all components, including VAT (depending on the rate), customs fees and all other components. If the purchasing Party has an EU NIP number - it is possible to purchase merchandise at net prices (VAT rate 0%), although only after all necessary data has been previously verified by the store Owner, including the EU NIP number, which the Purchaser will be immediately informed of during the process of Registration in the store.
6.2. The Customer may pay the price:
a) by a transfer to the bank account number:
IBAN: PL 10 1050 1214 1000 0092 3197 1145 (EURO)
b) payment by a Visa/Visa Electron, MasterCard/ MasterCard Electronic, Maestro payment card, PayPal. The payment card is charged when the payment is made.
VII. Right of withdrawal from the agreement
7.1. Customers who are consumers, as defined by art. 221 of the Civil Code, have - on the grounds of provisions of the law - the right to withdraw from a remote agreement without stating reasons, by composing a relevant written statement within 14 days and sending it to the address of DASHBOARD SOLUTION provided in these Terms and Conditions.
7.2. The 14-day period is counted from the day when the Merchandise was delivered.
7.3. If a withdrawal from a remote agreement occurs, the agreement is deemed not executed. That which the parties provided is subject to return in unchanged condition, unless the change is necessary within the limits of ordinary management. The return should take place immediately, and no later than within 14 days. The purchased merchandise should be returned to:
ul. Wolności 345/1003
7.4. The Merchandise returned by the Customer should be properly packaged, in a way ensuring no damage to the parcel during transport.
7.5. The cost of package and sending the Merchandise will be borne by the Customer.
7.6. In the case of card payments refund will be made directly to the card the Buyer.
VIII. Complaints regarding Merchandise
8.1. DASHBOARD SOLUTION as the seller is liable towards the Customer, who is a customer as defined by art. 221 of the Civil Code, for inconsistencies with the Sales Agreement concerning the Merchandise purchased by this consumer, to the extent specified by the Act on specific conditions of consumer sales.
8.2. Complaints resulting from infringing the Customer rights guaranteed by law, or on the grounds of these Terms and Conditions, should be directed to: shop (at) dashboardsolution.info. DASHBOARD SOLUTION commits to examining each complaint within 14 days, and should that be impossible, to inform the Customer within this period of when the complained will be examined.
8.3. DASHBOARD SOLUTION is not a manufacturer of goods and is not liable on account of the warranty for the sold Merchandise, on conditions and for the period specified in the warranty card. If the warranty document stipulates so, the Customer can file his or her claims based on warranty directly in an authorised service station, the address of which is provided in the warranty card.
IX. Complaints concerning services provided by electronic means
9.1. DASHBOARD SOLUTION takes actions in order to ensure correct functioning of the Store to the extent indicated by the state of technical knowledge and commits to removing all irregularities reported by Customers in reasonable time.
9.2. The Customer is obligated to immediately inform DASHBOARD SOLUTION. of any irregularities or interruptions in the functioning of the Internet Store website.
9.3. The Customer can report irregularities related to Store functioning to: DASHBOARD SOLUTION, by email to sho (at) dashboardsolution.info or using the contact form.
9.4. In the complaint, the Customer should provide his or her first name and surname, address for correspondence, type and date of Store functioning irregularity occurring.
9.5. DASHBOARD SOLUTION. commits to examining each complaint within 14 days, and should that be impossible, to inform the Customer within this period of when the complained will be examined.
X Final stipulations
10.1. The court competent for settling disputes resulting from agreements concluded by Consumers with the mediation of the online shop is the competent court of law according to the Polish law.
10.2. The court competent for settling disputes resulting from agreements concluded by Entrepreneurs with the mediation of the online shop is the court of law having the jurisdiction over the registered office of the Seller / Service Provider.
10.3. Under art. 1836 of the Civil Proceedings Code, in the event of a dispute between the Seller and the Customer, the Customer can apply to the permanent mediator for mediation proceedings, attaching a confirmation of service of its copy to the Seller. Information on lists of permanent mediators and mediation centres is available in each Regional Court. Furthermore, under the act dated 15 December 2000 on the Trade Inspection Office (Official Journal of 2001, No. 4, item 25, No. 110, item 1189), in the event of a dispute between the Seller and a Customer who is a Consumer, the Customer who is a Consumer can apply to the Provincial Trade Inspection Officer for the commencement of the mediation proceedings.
10.4. Consumers can seek out-of-court dispute settlement also by submitting a complaint with the mediation of a EU ODR online platform (Online Dispute Resolution), available on http://ec.europa.eu/consumers/odr/ .
10.5. The court competent for settling disputes resulting from agreements concluded by Consumers with the Seller with the mediation of the online shop is the court of law competent according to the provisions of the Civil Proceedings Code. Nevertheless, under the Act dated 15 December 2000 on the Trade Inspection Office (Official Journal of 2001, No. 4, item 15, No. 11, item 1189) and the Regulation on the Minister of Justice dated 25 September 2001 on Determining the Rules of Organization and Operation of Permanent Amicable Consumer Courts (Official Journal of 2001 No. 113 item 1214), a Customer can apply for examining the case to the Permanent Consumer Court operating at the Provincial Trade Inspection Office. However, under par. 15 of the regulation referred to above, such an application is not binding for the Seller (the Seller can, but does not have to agree to have the dispute resolved by the Permanent Amicable Consumer Court).
10.6. All cases not regulated in these Rules shall be governed by the generally applicable regulations of the Polish law, in particular of the Civil Code, the Act on Consumer’s Rights, the Act dated 18 July 2002 on Electronically Supplied Services (Official Journal No. 144 of 2002, item 1204 as amended) and the Act dated 29 August 1997 on Personal Data Protection (Official Journal of 2002 No. 101 item 926 as amended).
10.7. The provisions of these Rules do not exclude nor limit any rights of Users (including Customers) who are Consumers in the understanding of the provisions of the Civil Code thatthey are entitled to under generally applicable and mandatory regulations of the Polish law. In the event of a contradiction between the provisions of these Rules and these legal regulations, the generally applicable and mandatory regulations of the Polish law shall prevail.
10.8. The terms and conditions of these Rules can be amended exclusively after prior notification to Users in the subject of the planned amendments, serviced not later than 2 (two) weeks prior to the date when they come into force. Orders placed before the amendments to the Rules come into force shall be performed according to the version of the Rules in force as of the moment of placing the order. If a User does not agree to the contents of the amendments introduced, he/she can delete his/her account form the online shop.
10.9. Promotions in the online shop do not combine, unless the rules of the promotions provide otherwise.
10.10. These Rules can be reproduced, recorded and obtained, free of charge, by going to http://www.dashboardsolution.info/webpage/terms-and-conditions.html